Dear Keaton Bath Towels
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
How many bath towels do I need for my household?
A good rule is 2-3 bath towels per person, allowing for rotation between uses and laundry days.
What factors determine the absorbency of a bath towel?
Material and weave affect absorbency. Cotton, especially Egyptian or Turkish, and towels with dense loops are most absorbent.
How can I keep my bath towels soft and fluffy?
Avoid fabric softeners, which reduce absorbency. Use vinegar in the wash cycle to remove buildup and tumble dry on low heat.
What factors should be considered when selecting bath towels for daily use?
Look for towels made from absorbent materials like cotton or bamboo, consider towel size and weight for comfort and drying efficiency, and select colors that match your bathroom decor.