Dear Keaton Blankets & Throws
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
What is the best way to store blankets and throws when not in use?
Store them in a clean, dry place, folded or rolled to prevent wrinkles. Consider breathable storage bags for long-term storage.
How do I choose a throw that complements my sofa?
Look for throws that match or contrast with your sofa's color and texture. Consider the overall decor theme of your room.
Is it safe to use a throw as a bedding layer?
Yes, throws can add an extra layer of warmth and style to your bedding, just ensure it's the right size and material for comfort.
How do textures impact room design?
Textures add depth and interest. They can influence how colors appear and change the look and feel of a space throughout the day, especially in response to lighting.
How can I use different textures in my home?
Textures add dimension and interest. Mixing various textures, like a soft rug with a smooth, metallic surface, can enhance the room's aesthetic appeal.