Dear Keaton Outdoor
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
How can I make my outdoor space more inviting?
Incorporate comfortable seating, add outdoor rugs, use soft lighting like string lights, and include greenery or flowers for a cozy atmosphere.
What materials are best for outdoor furniture?
Materials like teak, aluminum, wrought iron, and all-weather wicker are durable and can withstand outdoor elements.
How do I protect my outdoor furniture from the weather?
Use furniture covers, seal wood furniture, and store cushions indoors when not in use to protect against rain and sun damage.