Dear Keaton Outdoor Dining
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
What's essential for setting up an outdoor dining area?
A durable dining set, weather-resistant tableware, and adequate lighting. Consider an umbrella or pergola for shade.
Can I leave my outdoor dining set out year-round?
Depending on the material, some dining sets can stay out year-round with proper care, but it's best to store them during harsh winter months.
How can I keep bugs away from my outdoor dining area?
Use citronella candles, install a fan, or set up mosquito netting around the dining area to keep bugs at bay.