Dear Keaton Sets
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
What advantages do furniture sets offer?
Furniture sets ensure a cohesive look with pieces that are designed to match. They can also offer better value compared to purchasing items separately.
Are bedding sets a practical choice?
Yes, bedding sets provide convenience and a unified look, often including a comforter, shams, and sometimes sheets and bed skirts.
How do I mix and match dining set pieces for a custom look?
Choose a common element, like color or material, to unify the pieces. Mixing styles can add personality to your dining space.