Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How can I create a kid-friendly space that grows with them?
Choose adaptable furniture and decor that can be easily updated. Incorporate plenty of storage for toys and craft supplies.
What safety considerations should I keep in mind for kids' furniture?
Look for furniture with rounded corners, secure anchoring systems, and non-toxic materials and finishes.
How can I encourage organization in my child's room?
Use labeled bins, accessible shelving, and closet organizers to make it easy for your child to keep their space tidy.
How can I design a child-friendly space that's also stylish?
Incorporate storage solutions at child level, create comfortable areas for adults, and add playful yet tidy design elements like hideaways and snug areas for kids.