Kathy Kuo Home Drinkware
Frequently Asked Questions
What is the return policy for Kathy Kuo Home?
Kathy Kuo Home offers a 30-day return window, ensuring customers have ample time to evaluate their purchases. Items must be in their original condition and packaging for returns.
Are there any items that cannot be returned?
Custom-made, special order items, and products marked as 'final sale' are generally not eligible for returns.
Who covers the return shipping costs?
The customer is responsible for the return shipping costs unless the product is defective or the order was incorrectly fulfilled by Kathy Kuo Home.
How can items be returned?
Returns can be initiated by contacting Kathy Kuo Home's customer service via email or phone. The return process usually requires the customer to obtain a return authorization.
What types of glasses should I include in my drinkware collection?
Include a variety of glasses such as water glasses, wine glasses, mugs, and specialty glasses for cocktails or beer.
How do I care for crystal drinkware?
Hand wash crystal glasses with mild detergent and warm water. Dry with a lint-free cloth to prevent spots and scratches.
Is it safe to use vintage drinkware for everyday use?
Vintage drinkware can be used, but inspect for lead if it's very old. Avoid using damaged pieces as they may harbor bacteria.