Saks Fifth Avenue Mattresses
Frequently Asked Questions
What is the return policy for furniture and home decor?
Saks Fifth Avenue typically allows returns within 30 days of purchase, provided items are in new and unused condition with all original tags attached. The holiday period may have an extended return window.
Are there any items that cannot be returned?
Yes, final sale items, personalized items, and certain home decor goods may be exempt from returns depending on their condition and the specifics outlined at the time of purchase.
How can items be returned?
Items can be returned by mail with a prepaid shipping label or in-person at any Saks Fifth Avenue store. Online purchases may also be returned in-store if accompanied by the original receipt or proof of purchase.
What happens if an item is returned without a receipt?
If returned without a receipt, items may be eligible for store credit at the current selling price, or the return may be denied depending on the store's policy and the item's condition.
How often should I replace my mattress?
Most mattresses last between 7-10 years. Signs of wear, sagging, or discomfort indicate it's time for a new one.
What's the difference between memory foam and innerspring mattresses?
Memory foam conforms to your body for pressure relief, while innerspring mattresses offer firmer support and more airflow.
Can a mattress topper extend the life of my mattress?
Yes, a topper can add comfort and support, potentially extending the life of your mattress by reducing direct wear.