City Home Portland

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Frequently Asked Questions

City Home PDX offers a return policy that typically allows returns within a specified number of days, with items needing to be in their original condition.

What is the return policy for City Home PDX?

City Home PDX offers a return policy that typically allows returns within a specified number of days, with items needing to be in their original condition.

Are there any items that cannot be returned?

Custom orders, final sale items, and certain home decor pieces may not be eligible for returns depending on their sale conditions.

Who covers the return shipping costs?

The customer usually covers the return shipping costs unless the item is defective or there was an error in the order processing.

How can items be returned?

Returns can usually be initiated by contacting City Home PDX's customer service for a return authorization, and items should be returned in their original packaging where possible.