Frequently Asked Questions
What is the return policy for Neiman Marcus?
Neiman Marcus offers a 30-day return window for most items provided they are in original condition. A $9.95 return fee is applied for returns initiated more than 15 days after delivery.
Are there any items that cannot be returned?
Final sale items, personalized items, and items marked as 'no returns' cannot be returned.
Who covers the return shipping costs?
The customer is responsible for return shipping costs unless an item is defective or the wrong item was shipped.
How can items be returned?
Returns can be made either by mail using a prepaid label or in-person at any Neiman Marcus store. Items returned by mail have a $9.95 return fee if sent back after 15 days from delivery.
Neiman Marcus Collections
- Accent Chairs
- Appliances
- Armoires
- Baby
- Bakeware & Cookware
- Bar Carts
- Bar Stools & Counter Stools
- Bath Rugs & Mats
- Bath Towels
- Bathroom Accesories
- Bathroom Countertop
- Bathroom Shower & Accessories
- Bathroom Tubs & Accesories
- Bathroom Vanities, Sinks, and Accessories
- Bedding
- Bedroom Vanities
- Beds
- Benches
- Blankets & Throws
- Bookcases & Etageres
- Cabinet Hardware
- Cabinets
- Candles, Candle Holders, and Scents
- Ceiling Fans
- Chandeliers
- Coat Racks & Hooks
- Coffee Tables
- Console Tables
- Curtains & Drapes
- Daybeds & Chaise Lounges
- Decorative Objects
- Decorative Pillows
- Desks
- Dining Chairs
- Dining Tables
- Dinnerware
- Dressers
- Drinkware
- End & Side Tables
- Fabric
- Filing Cabinets
- Flatware
- Floor Lamps
- Flush Mounts
- Games
- Garden Accents
- Headboards
- Jewelry Organization
- Kids
- Kitchen + Table Top
- Kitchen Sinks & Accessories
- Kitchen Tools
- Mattresses
- Mirrors
- miscellaneous
- Nightstands
- Office Chairs
- Organization
- Ottomans, Stools, and Poufs
- Outdoor
- Outdoor Dining
- Outdoor Lighting
- Pendants
- Picture Frames
- Plant Stands
- Planters
- Plants, Faux Plants, and Forals
- Recliners
- Rugs
- Sectionals
- Serveware
- Sets
- Shades
- Shams & Skirts
- Sideboards & Buffets
- Sofas & Loveseats
- Table & Wall Clocks
- Table Lamps
- Tile
- Toilets, Seats, and Bidets
- TV & Media Stands
- Vases
- Wall Art
- Wall Lighting
- Wall Shelves
- Wallpaper