Dear Keaton Bath Rugs & Mats
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
What size bath rug or mat is most appropriate for my bathroom?
Measure your bathroom's floor space and leave 4 to 6 inches of clearance from the walls. Consider the door opening as well.
How often should bath rugs and mats be washed?
For hygiene and to maintain quality, wash bath rugs and mats every 1-2 weeks, depending on usage.
Are there specific materials for bath rugs that are more absorbent?
Yes, cotton and microfiber are highly absorbent materials, making them ideal for bath rugs and mats.
How do I choose the right size bath rug or mat for my bathroom?
Measure the available floor space, leaving a gap between the rug and walls or fixtures for safety and aesthetics. Consider under-sink, beside-bath, and toilet-footprint areas.
What should I consider when selecting a rug size for my bathroom?
Base the rug size on the layout and the fixtures of the bathroom, ensuring there's enough space to stand on it comfortably, typically in front of the sink or the main area used.