Dear Keaton Coat Racks & Hooks
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
How do I design a functional and ergonomic hallway?
A shelf for hats should be around 71 inches from the floor, and coat hooks at 60 to 70 inches. Ensure 14 to 16 inches of shelf depth for hats and helmets, with passageways at least 44 inches wide.