Dear Keaton Daybeds & Chaise Lounges
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
What's the difference between a daybed and a chaise lounge?
A daybed functions as both a bed and a sofa, suitable for sleeping and seating, while a chaise lounge is primarily a seating option with a long seat for leg support.
Can daybeds be used as a primary bed?
Yes, daybeds can be used as a primary bed, especially if they have a supportive mattress and adequate size.
How can I select the right chaise lounge for my living space?
Consider the size of your space, the lounge's material, and how its style and color complement your existing decor.
What are some effective ways to clean and maintain my furniture and rugs?
Use sticky lint rollers for picking up small debris, wet wipes for mark removal, and thin stockings over vacuum nozzles to clean hard-to-reach areas like LEGO pieces.