Dear Keaton Dinnerware
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
How do I choose dinnerware for everyday use?
Look for durable materials like stoneware or porcelain. Consider ease of cleaning, and if it's microwave and dishwasher safe.
Can I mix and match dinnerware sets?
Absolutely, mixing and matching dinnerware adds personality to your table. Stick to a cohesive color scheme or pattern style for a unified look.
What should I look for in formal dinnerware?
For formal settings, choose fine china or porcelain with classic patterns or colors. Consider sets with serving pieces for a complete look.