Dear Keaton Fabric
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
How do I choose the right fabric for upholstery projects?
Consider the durability, ease of cleaning, and the room's usage. Fabrics like microfiber, leather, and canvas are popular for their durability and ease of maintenance.
Can I mix fabric patterns in one room?
Yes, you can mix patterns by keeping a consistent color palette and balancing large and small prints to create depth and interest.
How do I care for delicate fabrics like silk or velvet?
Follow the care label instructions. Generally, delicate fabrics may require dry cleaning or gentle hand washing to maintain their appearance and feel.
How do textures impact room design?
Textures add depth and interest. They can influence how colors appear and change the look and feel of a space throughout the day, especially in response to lighting.
How can I use different textures in my home?
Textures add dimension and interest. Mixing various textures, like a soft rug with a smooth, metallic surface, can enhance the room's aesthetic appeal.
How do I choose the right color scheme for my home?
Start with colors you're naturally drawn to. Use the 60/30/10 rule as a guideline to balance the main, secondary, and accent colors.