Dear Keaton Outdoor Lighting
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
What types of outdoor lighting are most effective?
Pathway lights, spotlights for landscaping, string lights for ambiance, and motion-sensor lights for security are effective options.
How do I ensure my outdoor lighting is weatherproof?
Choose lighting fixtures rated for outdoor use, with waterproof or water-resistant features, and ensure proper installation.
Can outdoor lighting be energy efficient?
Yes, using LED bulbs, solar-powered lights, or lights with timers or motion sensors can increase energy efficiency.
How does lighting affect color perception?
Lighting can significantly change how colors appear. Test color choices in the actual room where they'll be used to see how they look in different lighting conditions.