Horchow Candles, Candle Holders, and Scents
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
How can I safely burn candles in my home?
Keep candles away from flammable materials, never leave them unattended, and use sturdy holders that catch drips.
What are the benefits of soy candles?
Soy candles burn cleaner and longer than paraffin candles, and they're made from renewable resources.
How can I choose a home scent that's not overwhelming?
Opt for natural, light fragrances and consider the size of your space. Use scented products sparingly to avoid overpowering scents.
How can I create a dynamic still life arrangement at home?
Start with objects of different shapes, sizes, and textures, using odd numbers for a natural look. Overlapping elements and layers create depth and balance.