Horchow Daybeds & Chaise Lounges
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What's the difference between a daybed and a chaise lounge?
A daybed functions as both a bed and a sofa, suitable for sleeping and seating, while a chaise lounge is primarily a seating option with a long seat for leg support.
Can daybeds be used as a primary bed?
Yes, daybeds can be used as a primary bed, especially if they have a supportive mattress and adequate size.
How can I select the right chaise lounge for my living space?
Consider the size of your space, the lounge's material, and how its style and color complement your existing decor.
What are some effective ways to clean and maintain my furniture and rugs?
Use sticky lint rollers for picking up small debris, wet wipes for mark removal, and thin stockings over vacuum nozzles to clean hard-to-reach areas like LEGO pieces.