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Frequently Asked Questions
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What are some classic board games that everyone should own?
Classics like Monopoly, Scrabble, Chess, and Risk are great to have on hand for family game nights and gatherings.
How can I store and organize multiple board games?
Use shelving units or storage bins labeled by game type or family favorites. Consider storing pieces and cards in zippered bags to keep them together.