Horchow Kitchen Tools
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What essential kitchen tools should every home cook have?
Key tools include a chef's knife, cutting board, mixing bowls, spatulas, measuring cups and spoons, and a good set of pans.
How do I care for wooden kitchen tools to ensure they last?
Hand wash with mild soap and avoid soaking. Dry thoroughly and periodically treat with mineral oil to preserve the wood.
Can silicone kitchen tools be used with all types of cookware?
Yes, silicone tools are safe for use with non-stick, stainless steel, and cast iron cookware. They resist heat and prevent scratching.