Horchow Outdoor Lighting
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What types of outdoor lighting are most effective?
Pathway lights, spotlights for landscaping, string lights for ambiance, and motion-sensor lights for security are effective options.
How do I ensure my outdoor lighting is weatherproof?
Choose lighting fixtures rated for outdoor use, with waterproof or water-resistant features, and ensure proper installation.
Can outdoor lighting be energy efficient?
Yes, using LED bulbs, solar-powered lights, or lights with timers or motion sensors can increase energy efficiency.
How does lighting affect color perception?
Lighting can significantly change how colors appear. Test color choices in the actual room where they'll be used to see how they look in different lighting conditions.