Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What should I consider when selecting planters for my plants?
Look for planters with drainage holes to prevent overwatering, consider the material based on indoor or outdoor use, and choose a size that accommodates the plant's growth.
How do I match planters with my home decor?
Select planters in colors and materials that complement your home's style. Use contrasting planters as accent pieces to add visual interest.
Can I use unconventional items as planters?
Definitely, items like old teapots, boots, or buckets can be repurposed as unique planters. Ensure proper drainage is added.