JOANN Candles, Candle Holders, and Scents
Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How can I safely burn candles in my home?
Keep candles away from flammable materials, never leave them unattended, and use sturdy holders that catch drips.
What are the benefits of soy candles?
Soy candles burn cleaner and longer than paraffin candles, and they're made from renewable resources.
How can I choose a home scent that's not overwhelming?
Opt for natural, light fragrances and consider the size of your space. Use scented products sparingly to avoid overpowering scents.
How can I create a dynamic still life arrangement at home?
Start with objects of different shapes, sizes, and textures, using odd numbers for a natural look. Overlapping elements and layers create depth and balance.