Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How do I choose the right fabric for upholstery projects?
Consider the durability, ease of cleaning, and the room's usage. Fabrics like microfiber, leather, and canvas are popular for their durability and ease of maintenance.
Can I mix fabric patterns in one room?
Yes, you can mix patterns by keeping a consistent color palette and balancing large and small prints to create depth and interest.
How do I care for delicate fabrics like silk or velvet?
Follow the care label instructions. Generally, delicate fabrics may require dry cleaning or gentle hand washing to maintain their appearance and feel.
How do textures impact room design?
Textures add depth and interest. They can influence how colors appear and change the look and feel of a space throughout the day, especially in response to lighting.
How can I use different textures in my home?
Textures add dimension and interest. Mixing various textures, like a soft rug with a smooth, metallic surface, can enhance the room's aesthetic appeal.
How do I choose the right color scheme for my home?
Start with colors you're naturally drawn to. Use the 60/30/10 rule as a guideline to balance the main, secondary, and accent colors.