Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
What features should I look for in a recliner for added comfort?
Look for recliners with lumbar support, adjustable headrests, and convenient features like built-in USB ports or cup holders.
Can recliners fit into a modern decor style?
Yes, many contemporary recliners feature sleek lines and minimalistic designs that can blend seamlessly into modern decor.
How do I choose the right size recliner for my space?
Measure your space and consider the recliner's dimensions when fully reclined. Leave enough room for movement around the chair.