Kathy Kuo Home Appliances
Frequently Asked Questions
What is the return policy for Kathy Kuo Home?
Kathy Kuo Home offers a 30-day return window, ensuring customers have ample time to evaluate their purchases. Items must be in their original condition and packaging for returns.
Are there any items that cannot be returned?
Custom-made, special order items, and products marked as 'final sale' are generally not eligible for returns.
Who covers the return shipping costs?
The customer is responsible for the return shipping costs unless the product is defective or the order was incorrectly fulfilled by Kathy Kuo Home.
How can items be returned?
Returns can be initiated by contacting Kathy Kuo Home's customer service via email or phone. The return process usually requires the customer to obtain a return authorization.
What should be considered when purchasing energy-efficient appliances?
Look for the Energy Star label, compare energy use among models, and consider long-term savings over initial price.
How do I ensure my new appliance fits in the designated space?
Measure the height, width, and depth of the space, and allow for ventilation or door swing space as needed.
Can smart appliances be integrated with all home automation systems?
Most smart appliances are compatible with popular home automation systems, but check compatibility with your specific system.
How much space is needed around laundry machines?
Allow a working area of 59 by 59 inches (150 by 150 cm) in front of laundry machines and ensure a distance of at least 20 inches (50 cm) from the floor for loading and unloading.
What considerations should be made for front-loading laundry machines?
Consider door swing and neighboring cupboards, ensuring additional space for passage when the machines' doors are open.