Kathy Kuo Home Toilets, Seats, and Bidets
Frequently Asked Questions
What is the return policy for Kathy Kuo Home?
Kathy Kuo Home offers a 30-day return window, ensuring customers have ample time to evaluate their purchases. Items must be in their original condition and packaging for returns.
Are there any items that cannot be returned?
Custom-made, special order items, and products marked as 'final sale' are generally not eligible for returns.
Who covers the return shipping costs?
The customer is responsible for the return shipping costs unless the product is defective or the order was incorrectly fulfilled by Kathy Kuo Home.
How can items be returned?
Returns can be initiated by contacting Kathy Kuo Home's customer service via email or phone. The return process usually requires the customer to obtain a return authorization.
How do I choose the right size toilet or bidet for my bathroom?
Measure the rough-in distance from the wall to the center of the drain or bolts on the floor. Standard sizes are 12 inches, but 10 and 14 inches are also available for different spaces.
What is the best way to clean a bidet seat?
Use a soft, damp cloth and a mild detergent. Avoid harsh chemicals and abrasive cleaners to protect the surface and electronic components.
What is the recommended clearance around a toilet for comfortable use?
A minimum clearance of 15 inches from the center of the toilet to any side wall or obstruction and 24 inches of clear space in front is recommended for comfort and code compliance.
How do I determine the right height for a comfort height toilet?
Comfort height toilets are typically 17 to 19 inches from floor to seat, ideal for adults and those with mobility issues, compared to standard toilets which are about 15 inches high.
Are bidet seats universally compatible with all toilets?
Bidet seats fit most standard elongated or round toilets, but it's important to check the specific dimensions and shape of your toilet for compatibility.
What are the benefits of installing a bidet?
Bidets offer enhanced cleanliness, reduced toilet paper use, and can be more comfortable for many people.
How do I choose the right toilet for a small bathroom?
Look for compact or wall-mounted models that take up less space. Consider a round-front bowl instead of an elongated one.
Are smart toilets worth the investment?
Smart toilets offer features like bidet functions, seat warming, and self-cleaning, enhancing comfort and hygiene for users.