Shades of Light Drinkware
Frequently Asked Questions
What is the return policy for Shades of Light?
Credits will be issued using your original payment method, please allow up to 30 days for return and refund. For returns, contact customer care to purchase a FedEx return label for use when dropping off your package at a local FedEx shipping location.
Are there any items that cannot be returned?
The specific items that cannot be returned were not detailed in the search results. Typically, custom or personalized items and final sale products may not be returnable.
Who covers the return shipping costs?
Customers can contact Shades of Light's Customer Care team to purchase a FedEx return label, indicating that the customer typically covers return shipping costs unless otherwise stated.
How can items be returned?
To return an item, contact Shades of Light's Customer Care at (800) 262-6612 or [email protected] to arrange for a return label and instructions on how to return the package via FedEx.
What types of glasses should I include in my drinkware collection?
Include a variety of glasses such as water glasses, wine glasses, mugs, and specialty glasses for cocktails or beer.
How do I care for crystal drinkware?
Hand wash crystal glasses with mild detergent and warm water. Dry with a lint-free cloth to prevent spots and scratches.
Is it safe to use vintage drinkware for everyday use?
Vintage drinkware can be used, but inspect for lead if it's very old. Avoid using damaged pieces as they may harbor bacteria.