What is Cyber Monday?

What is Cyber Monday?

Cyber Monday has become a global event that extends beyond a single day of deals. As mobile shopping and digital strategies continue to evolve, this e-commerce holiday will only grow more influential in the years to come.

DH

As online shopping becomes more prevalent, Cyber Monday has solidified its place as a major event in the retail calendar. This digital counterpart to Black Friday offers consumers another chance to snag great deals—this time without the lines and crowds. Let's dive into the origins of Cyber Monday, how it compares to Black Friday, and its impact on the global shopping landscape.

Origins of Cyber Monday

Cyber Monday was born in 2005 when the e-commerce association Shop.org coined the term as a way to promote online shopping. The idea was simple: after a weekend of in-store shopping, consumers could take advantage of online deals the following Monday. Initially, many people shopped online from their work computers, making the first Monday after Thanksgiving a prime day for e-commerce. This marketing strategy proved incredibly successful, and Cyber Monday quickly became one of the most important days for online retailers.

Cyber Monday vs. Black Friday

While Black Friday traditionally focuses on in-store sales, Cyber Monday offers exclusive online discounts. Over the years, the lines between the two events have blurred, with many retailers offering deals throughout the entire weekend. However, there are still key differences: Black Friday is known for doorbuster deals and large crowds, while Cyber Monday allows shoppers to browse sales from the comfort of their homes. Cyber Monday also tends to focus on tech products, though it has expanded to include everything from clothing to home goods.

International Adoption of Cyber Monday

Much like Black Friday, Cyber Monday has expanded beyond the United States. Countries such as Canada, Germany, the United Kingdom, and Australia have embraced the concept, with many retailers offering Cyber Monday sales tailored to their local markets. In some countries, Cyber Monday is even more popular than Black Friday, as the appeal of online shopping resonates with consumers who prefer to avoid the chaos of in-store shopping.

Key Milestones

Since its inception, Cyber Monday has grown exponentially. In 2010, Cyber Monday sales in the U.S. surpassed $1 billion for the first time. By 2020, in the midst of the COVID-19 pandemic, Cyber Monday reached $10.8 billion in sales, making it the largest online shopping day in U.S. history. This incredible growth reflects not only the rising popularity of e-commerce but also the importance of digital sales for retailers during the holiday season.

Cyber Monday Post-COVID

The COVID-19 pandemic accelerated the shift to digital shopping, with Cyber Monday playing a crucial role. As consumers avoided crowded stores, online shopping boomed. Retailers responded by expanding their Cyber Monday deals, often extending the sales period over multiple days. The pandemic also heightened the importance of fast shipping and curbside pickup, transforming how retailers approach the event. Even post-pandemic, many of these digital strategies remain in place, making Cyber Monday a key part of the holiday shopping experience.

Cyber Week

What began as a single day of online deals has now stretched into Cyber Week, a full week of discounts that follow Black Friday. Retailers offer extended sales to capitalize on the post-Thanksgiving shopping momentum, giving consumers more time to shop and compare prices. This extended sales period allows retailers to spread out their promotions, avoiding site crashes and shipping delays that sometimes plague a single day of intense online shopping.

The Role of Mobile Shopping

Mobile devices have become a game-changer for online shopping, with more consumers than ever making purchases via their phones. On Cyber Monday, many shoppers take advantage of mobile apps and mobile-friendly websites to score deals on the go. In fact, in recent years, over 40% of Cyber Monday purchases have been made on mobile devices. This shift underscores the importance of mobile optimization for retailers, ensuring that their websites and apps are seamless and easy to use for shoppers on the move.

Impact on Small Businesses

While Cyber Monday is dominated by large retailers, it also offers an incredible opportunity for small businesses to reach a broader audience. Many smaller retailers join in on Cyber Monday by offering exclusive deals and highlighting their unique products. With the growth of platforms like Shopify and Etsy, small businesses can compete with bigger brands, leveraging the power of digital marketing to drive traffic to their online stores.

Quick facts

The main difference between Black Friday and Cyber Monday is that Black Friday focuses on in-store and online sales, while Cyber Monday is primarily for online deals. Black Friday happens the day after Thanksgiving, and Cyber Monday occurs the following Monday.

DH

Dane Hurtubise

Co-founder & CEO of Spoken

Dane Hurtubise is the Co-founder & CEO of Spoken. He has led two venture-backed companies and is a two-time Y Combinator alum. Prior to Spoken, Dane sold his previous company, Parklet, to Greenhouse Software where he served as VP of Platform and Partnerships. An avid runner, cyclist, and Pilates enthusiast, Dane holds a BS in Electrical and Computer Engineering from the University of Texas at Austin.

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