Birch Lane Appliances
Birch Lane Appliances
Birch Lane's Vintage-Inspired Toasters for Your Stylish Kitchen
FAQs
What is Birch Lane's return policy?
You can return most items for a refund or store credit within 30 days of delivery. This includes items that are not a perfect match for your home. Certain items such as clearance, gift cards, personalized products, items bought as part of a bundle at a discounted rate, open-box items, items you've assembled, and items marked as non-returnable are excluded from this policy.
How can I initiate a return request through Birch Lane?
Returns must be initiated online through Birch Lane's website. Log into your account, find the item you wish to return in the 'My Orders' section, choose the 'Return Item' option, and follow the steps to print a shipping label and prepare the item for drop-off at a FedEx location. Unless returning a damaged product, you may be responsible for shipping and delivery fees.
How long until Birch Lane refunds my item?
The refund process may take a few business days to complete once Birch Lane has received and processed your return. Refunds will be issued to the original payment method or as store credit, depending on your preference and the specifics of the return.
Are there any special considerations for certain types of returns for Birch Lane?
Yes, mattresses have a 100-day return period, wedding registry items must be returned within 90 days of the event, and items purchased during the Christmas sale (from November 1 to December 31) can be returned until January 31 of the following year.
What should be considered when purchasing energy-efficient appliances?
Look for the Energy Star label, compare energy use among models, and consider long-term savings over initial price.
How do I ensure my new appliance fits in the designated space?
Measure the height, width, and depth of the space, and allow for ventilation or door swing space as needed.
Can smart appliances be integrated with all home automation systems?
Most smart appliances are compatible with popular home automation systems, but check compatibility with your specific system.
How much space is needed around laundry machines?
Allow a working area of 59 by 59 inches (150 by 150 cm) in front of laundry machines and ensure a distance of at least 20 inches (50 cm) from the floor for loading and unloading.
What considerations should be made for front-loading laundry machines?
Consider door swing and neighboring cupboards, ensuring additional space for passage when the machines' doors are open.