Horchow Table Lamps
Frequently Asked Questions
What is Horchow?
Horchow is a luxury home furnishings and decor retailer known for offering high-end furniture, lighting, rugs, and accessories. Founded in 1971, Horchow has established itself as a go-to source for upscale home goods, featuring both designer brands and its own exclusive collections. They cater to customers seeking sophisticated and unique pieces for their homes.
What style is Horchow?
Horchow offers a wide range of styles, from traditional and classic to contemporary and modern. They're known for their elegant and refined aesthetic, often featuring luxurious materials and intricate details. Horchow's collections can include everything from ornate, antique-inspired pieces to sleek, minimalist designs, catering to various high-end tastes.
Does Horchow offer free shipping?
Horchow occasionally offers free shipping promotions, especially for larger orders or during special sales events. However, due to the high-end nature of their products, standard shipping rates typically apply and can vary based on the item's size and value. It's best to check their website for current shipping offers and promotions.
Is there a Horchow store?
Horchow primarily operates as an online and catalog retailer. While they don't have a widespread network of physical stores, they may occasionally have pop-up shops or showrooms. Their business model focuses on providing a curated online selection of luxury home goods.
Does Horchow price match?
Horchow typically doesn't offer price matching. As a luxury retailer, they focus on providing exclusive and high-quality products rather than competing on price. However, they do run periodic sales and promotions, which can offer significant savings on their luxury items.
Who owns Horchow?
Horchow is owned by Neiman Marcus Group. It was founded by Roger Horchow in 1971 and was later acquired by Neiman Marcus in 1988. The brand continues to operate as a distinct entity within the Neiman Marcus Group, known for its luxury home furnishings and decor.
When does Horchow have sales?
Horchow holds several sales throughout the year, with major events typically occurring during holiday weekends like Memorial Day, Labor Day, and Black Friday. They also often have end-of-season clearance sales and special promotions for their catalog and online customers. Signing up for their email newsletter is a good way to stay informed about upcoming sales.
Are there any items that cannot be returned?
While Horchow has a customer-friendly return policy, some items cannot be returned. These typically include personalized items, final sale merchandise, and certain oversized or fragile items. Additionally, items marked as non-returnable at the time of purchase are excluded from returns. It's always best to check the specific return policy for each item before purchasing.
Does Horchow offer customization options for furniture?
Horchow offers customization options for many of their furniture pieces, particularly for upholstered items. This can include choosing from a variety of fabrics, colors, and finishes. The extent of customization varies by product, so it's best to check individual item descriptions or contact their customer service for more information.
What is the warranty on Horchow furniture?
Warranty terms for Horchow furniture can vary depending on the product and manufacturer. Many items come with a limited warranty against defects in materials and workmanship. For specific warranty information on individual items, it's best to check the product details or contact Horchow's customer service.