Joss & Main Baby
Joss & Main Baby
Joss & Main Baby's Convertible Cribs for Your Growing Family
FAQs
What is Joss & Main's return policy?
Most items can be returned within 30 days. Mattresses have a 100-day deadline, wedding items within 90 days after the event, and holiday sale items (Nov 1–Dec 31) until Jan 31. Non-returnable items include clearance, gift cards, personalized products, item bundles bought at a discount, open-box items, assembled articles, and items labeled as Non-Returnable.
How can I initiate a return request through Joss & Main?
Returns must be initiated online through the Joss & Main website. Log into your account, select the item you want to return under My Orders, and follow the instructions to print a shipping label and drop off the package at a FedEx location. You'll be responsible for shipping and delivery fees unless returning a damaged product.
How long until Joss & Main refunds my item?
The refund process may take up to five business days after Joss & Main receives your return. Refunds are issued to the original payment method, except for PayPal purchases where the refund timing to your account cannot be guaranteed.
What safety standards should baby furniture meet?
Look for furniture that meets CPSC (Consumer Product Safety Commission) standards and ASTM (American Society for Testing and Materials) safety standards.
How can I ensure the baby crib I choose is safe?
Choose cribs with stationary sides, slats no more than 2 3/8 inches apart, and no drop-side mechanisms, following the latest safety guidelines.
Is it better to choose convertible baby furniture?
Convertible furniture can be a cost-effective choice, adapting to your child's needs as they grow from infant to toddler and beyond.
How can I design a child-friendly space that's also stylish?
Incorporate storage solutions at child level, create comfortable areas for adults, and add playful yet tidy design elements like hideaways and snug areas for kids.