Joss & Main Bathroom Shower & Accessories
Joss & Main Bathroom Shower & Accessories
Joss & Main's Spa-Inspired Bath Mats and Shower Curtains for a Relaxing Retreat
FAQs
What is Joss & Main's return policy?
Most items can be returned within 30 days. Mattresses have a 100-day deadline, wedding items within 90 days after the event, and holiday sale items (Nov 1–Dec 31) until Jan 31. Non-returnable items include clearance, gift cards, personalized products, item bundles bought at a discount, open-box items, assembled articles, and items labeled as Non-Returnable.
How can I initiate a return request through Joss & Main?
Returns must be initiated online through the Joss & Main website. Log into your account, select the item you want to return under My Orders, and follow the instructions to print a shipping label and drop off the package at a FedEx location. You'll be responsible for shipping and delivery fees unless returning a damaged product.
How long until Joss & Main refunds my item?
The refund process may take up to five business days after Joss & Main receives your return. Refunds are issued to the original payment method, except for PayPal purchases where the refund timing to your account cannot be guaranteed.
What are the key considerations when choosing a showerhead?
Consider water pressure, spray pattern options, water efficiency, and whether you prefer a fixed or handheld model.
How can I ensure my shower space is water-efficient?
Install low-flow showerheads and consider a shower timer or digital control system to monitor and control water use.
What's the recommended cleaning routine for glass shower doors?
Clean glass doors weekly with a squeegee and a mild cleaner to prevent soap scum buildup. For hard water stains, use a solution of vinegar and water.