Joss & Main Candles, Candle Holders, and Scents
Joss & Main Candles, Candle Holders, and Scents
Joss & Main's Elegant and Affordable Candle Holders
FAQs
What is Joss & Main's return policy?
Most items can be returned within 30 days. Mattresses have a 100-day deadline, wedding items within 90 days after the event, and holiday sale items (Nov 1–Dec 31) until Jan 31. Non-returnable items include clearance, gift cards, personalized products, item bundles bought at a discount, open-box items, assembled articles, and items labeled as Non-Returnable.
How can I initiate a return request through Joss & Main?
Returns must be initiated online through the Joss & Main website. Log into your account, select the item you want to return under My Orders, and follow the instructions to print a shipping label and drop off the package at a FedEx location. You'll be responsible for shipping and delivery fees unless returning a damaged product.
How long until Joss & Main refunds my item?
The refund process may take up to five business days after Joss & Main receives your return. Refunds are issued to the original payment method, except for PayPal purchases where the refund timing to your account cannot be guaranteed.
How can I safely burn candles in my home?
Keep candles away from flammable materials, never leave them unattended, and use sturdy holders that catch drips.
What are the benefits of soy candles?
Soy candles burn cleaner and longer than paraffin candles, and they're made from renewable resources.
How can I choose a home scent that's not overwhelming?
Opt for natural, light fragrances and consider the size of your space. Use scented products sparingly to avoid overpowering scents.
How can I create a dynamic still life arrangement at home?
Start with objects of different shapes, sizes, and textures, using odd numbers for a natural look. Overlapping elements and layers create depth and balance.