Joss & Main Dinnerware
Joss & Main Dinnerware
Joss & Main's Fine China Sets for Your Next Dinner Party
FAQs
What is Joss & Main's return policy?
Most items can be returned within 30 days. Mattresses have a 100-day deadline, wedding items within 90 days after the event, and holiday sale items (Nov 1–Dec 31) until Jan 31. Non-returnable items include clearance, gift cards, personalized products, item bundles bought at a discount, open-box items, assembled articles, and items labeled as Non-Returnable.
How can I initiate a return request through Joss & Main?
Returns must be initiated online through the Joss & Main website. Log into your account, select the item you want to return under My Orders, and follow the instructions to print a shipping label and drop off the package at a FedEx location. You'll be responsible for shipping and delivery fees unless returning a damaged product.
How long until Joss & Main refunds my item?
The refund process may take up to five business days after Joss & Main receives your return. Refunds are issued to the original payment method, except for PayPal purchases where the refund timing to your account cannot be guaranteed.
How do I choose dinnerware for everyday use?
Look for durable materials like stoneware or porcelain. Consider ease of cleaning, and if it's microwave and dishwasher safe.
Can I mix and match dinnerware sets?
Absolutely, mixing and matching dinnerware adds personality to your table. Stick to a cohesive color scheme or pattern style for a unified look.
What should I look for in formal dinnerware?
For formal settings, choose fine china or porcelain with classic patterns or colors. Consider sets with serving pieces for a complete look.