Joss & Main Jewelry Organization
Joss & Main Jewelry Organization
Joss & Main's Luxe Velvet Jewelry Boxes for Your Precious Gems
FAQs
What is Joss & Main's return policy?
Most items can be returned within 30 days. Mattresses have a 100-day deadline, wedding items within 90 days after the event, and holiday sale items (Nov 1–Dec 31) until Jan 31. Non-returnable items include clearance, gift cards, personalized products, item bundles bought at a discount, open-box items, assembled articles, and items labeled as Non-Returnable.
How can I initiate a return request through Joss & Main?
Returns must be initiated online through the Joss & Main website. Log into your account, select the item you want to return under My Orders, and follow the instructions to print a shipping label and drop off the package at a FedEx location. You'll be responsible for shipping and delivery fees unless returning a damaged product.
How long until Joss & Main refunds my item?
The refund process may take up to five business days after Joss & Main receives your return. Refunds are issued to the original payment method, except for PayPal purchases where the refund timing to your account cannot be guaranteed.
How can I prevent my jewelry from tangling?
Use jewelry boxes with compartments, hanging organizers, or mounted hooks to keep each piece separated and easily accessible.
What's the best way to store delicate jewelry?
Delicate pieces should be stored in soft-lined compartments or individual pouches to prevent scratching and tangling.
Can I display my jewelry as part of my decor?
Absolutely, using decorative stands, wall-mounted organizers, or glass cases can showcase your jewelry while keeping it organized.