Joss & Main Kitchen Tools
Joss & Main Kitchen Tools
Joss & Main's Copper Cookware Set for Your Culinary Masterpieces
FAQs
What is Joss & Main's return policy?
Most items can be returned within 30 days. Mattresses have a 100-day deadline, wedding items within 90 days after the event, and holiday sale items (Nov 1–Dec 31) until Jan 31. Non-returnable items include clearance, gift cards, personalized products, item bundles bought at a discount, open-box items, assembled articles, and items labeled as Non-Returnable.
How can I initiate a return request through Joss & Main?
Returns must be initiated online through the Joss & Main website. Log into your account, select the item you want to return under My Orders, and follow the instructions to print a shipping label and drop off the package at a FedEx location. You'll be responsible for shipping and delivery fees unless returning a damaged product.
How long until Joss & Main refunds my item?
The refund process may take up to five business days after Joss & Main receives your return. Refunds are issued to the original payment method, except for PayPal purchases where the refund timing to your account cannot be guaranteed.
What essential kitchen tools should every home cook have?
Key tools include a chef's knife, cutting board, mixing bowls, spatulas, measuring cups and spoons, and a good set of pans.
How do I care for wooden kitchen tools to ensure they last?
Hand wash with mild soap and avoid soaking. Dry thoroughly and periodically treat with mineral oil to preserve the wood.
Can silicone kitchen tools be used with all types of cookware?
Yes, silicone tools are safe for use with non-stick, stainless steel, and cast iron cookware. They resist heat and prevent scratching.