Joss & Main Toilets, Seats, and Bidets
Joss & Main Toilets, Seats, and Bidets
Joss & Main's High-Efficiency Toilets for Easy Cleaning and Comfort
FAQs
What is Joss & Main's return policy?
Most items can be returned within 30 days. Mattresses have a 100-day deadline, wedding items within 90 days after the event, and holiday sale items (Nov 1–Dec 31) until Jan 31. Non-returnable items include clearance, gift cards, personalized products, item bundles bought at a discount, open-box items, assembled articles, and items labeled as Non-Returnable.
How can I initiate a return request through Joss & Main?
Returns must be initiated online through the Joss & Main website. Log into your account, select the item you want to return under My Orders, and follow the instructions to print a shipping label and drop off the package at a FedEx location. You'll be responsible for shipping and delivery fees unless returning a damaged product.
How long until Joss & Main refunds my item?
The refund process may take up to five business days after Joss & Main receives your return. Refunds are issued to the original payment method, except for PayPal purchases where the refund timing to your account cannot be guaranteed.
How do I choose the right size toilet or bidet for my bathroom?
Measure the rough-in distance from the wall to the center of the drain or bolts on the floor. Standard sizes are 12 inches, but 10 and 14 inches are also available for different spaces.
What is the best way to clean a bidet seat?
Use a soft, damp cloth and a mild detergent. Avoid harsh chemicals and abrasive cleaners to protect the surface and electronic components.
What is the recommended clearance around a toilet for comfortable use?
A minimum clearance of 15 inches from the center of the toilet to any side wall or obstruction and 24 inches of clear space in front is recommended for comfort and code compliance.
How do I determine the right height for a comfort height toilet?
Comfort height toilets are typically 17 to 19 inches from floor to seat, ideal for adults and those with mobility issues, compared to standard toilets which are about 15 inches high.
Are bidet seats universally compatible with all toilets?
Bidet seats fit most standard elongated or round toilets, but it's important to check the specific dimensions and shape of your toilet for compatibility.
What are the benefits of installing a bidet?
Bidets offer enhanced cleanliness, reduced toilet paper use, and can be more comfortable for many people.
How do I choose the right toilet for a small bathroom?
Look for compact or wall-mounted models that take up less space. Consider a round-front bowl instead of an elongated one.
Are smart toilets worth the investment?
Smart toilets offer features like bidet functions, seat warming, and self-cleaning, enhancing comfort and hygiene for users.