Lulu and Georgia Appliances
Lulu and Georgia Appliances
Lulu & Georgia's Sleek Stainless Steel Appliances for Your Modern Kitchen
FAQs
What is Lulu and Georgia's return policy?
Lulu and Georgia allow returns within 30 days of delivery for most items, with some exceptions extending the return period to 60 days for orders placed before February 1st, 2024. Made-to-order, cut-to-order, and final sale items cannot be returned or canceled. Oversized and white-glove items incur a 25% restocking fee. Free return shipping is offered for items with a "Free Returns" notice.
Does Lulu and Georgia offer delivery services, and what are the costs?
In-stock items typically ship within 5-7 business days. Furniture and oversized items may take an additional 1-4 weeks in transit. Shipping rates vary: FedEx Ground standard delivery starts at $8.95 for orders up to $45 and goes up to 10% of the merchandise total for orders over $220.01. Oversize/Threshold and White Glove delivery have flat rates based on the cart total, starting at $149 and $199 respectively.
Does Lulu and Georgia provide assembly services for furniture?
White glove service, which includes room placement, assembly, and removal of packaging, is available for a fee. This service provides a comprehensive solution for those looking for hassle-free furniture setup.
How can I check the status of my Lulu and Georgia order or delivery?
After your order is processed, Lulu and Georgia will send an email containing a tracking number and confirmation that your package has been sent, allowing you to monitor the delivery status of your items.
What should be considered when purchasing energy-efficient appliances?
Look for the Energy Star label, compare energy use among models, and consider long-term savings over initial price.
How do I ensure my new appliance fits in the designated space?
Measure the height, width, and depth of the space, and allow for ventilation or door swing space as needed.
Can smart appliances be integrated with all home automation systems?
Most smart appliances are compatible with popular home automation systems, but check compatibility with your specific system.
How much space is needed around laundry machines?
Allow a working area of 59 by 59 inches (150 by 150 cm) in front of laundry machines and ensure a distance of at least 20 inches (50 cm) from the floor for loading and unloading.
What considerations should be made for front-loading laundry machines?
Consider door swing and neighboring cupboards, ensuring additional space for passage when the machines' doors are open.