Pottery Barn Mattresses
Pottery Barn Mattresses
The Ultimate Guide to Pottery Barn's Queen Mattresses
FAQs
What is Pottery Barn's return policy?
Pottery Barn allows returns within 30 days for most items, with Quick Ship upholstery items eligible for return within 7 days. Original receipt required. Custom upholstery, monogrammed items, and Made to Order furniture or rugs are non-returnable. There's an extended holiday return period for purchases made between October 15 and December 26, extending until January 31 of the following year.
Does Pottery Barn offer delivery services, and what are the costs?
Returns can be made in-store or via UPS. The customer is responsible for shipping costs unless the item is defective or the order was incorrect. During temporary store closures, such as those due to COVID-19, customers may contact customer care for online return initiation.
Does Pottery Barn provide assembly services for furniture?
The Pottery Barn return policy does not explicitly mention assembly services as part of the return process. However, customer service can be contacted for specific questions regarding furniture items.
How can I check the status of my Pottery Barn order or delivery?
You can start the return process online for UPS location returns or by calling Customer Care for furniture items. Non-furniture items can be returned directly to a Pottery Barn store.
How often should I replace my mattress?
Most mattresses last between 7-10 years. Signs of wear, sagging, or discomfort indicate it's time for a new one.
What's the difference between memory foam and innerspring mattresses?
Memory foam conforms to your body for pressure relief, while innerspring mattresses offer firmer support and more airflow.
Can a mattress topper extend the life of my mattress?
Yes, a topper can add comfort and support, potentially extending the life of your mattress by reducing direct wear.