Sundial Home Wall Lighting
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
Are installation instructions included with wall lighting sconces?
Yes, generally wall lighting sconces come with detailed installation instructions. We recommend hiring a professional electrician for installation.
At what height should wall lighting sconces be mounted?
Wall sconces should be mounted approximately 60-72 inches from the floor, adjusting based on ceiling height and the room's purpose.
How far apart should wall sconces be placed in a hallway?
In a hallway, wall sconces should be spaced about 8-10 feet apart to ensure even lighting and avoid dark spots.
Can wall sconces be used as the only source of light in a room?
Wall sconces can complement ambient lighting, but for most spaces, they should be used in combination with other light sources for adequate illumination.
How does lighting affect the mood of a room?
The right lighting can transform the atmosphere of a room, from functional to cozy. Using various light sources can highlight features or hide imperfections.
What is metamerism in color design, and why is it important?
Metamerism refers to how colors look different under various lighting conditions. Testing colors in the lighting conditions they will be used in is crucial to ensure they appear as expected.