West Elm Appliances
West Elm Appliances
West Elm's Copper-Finished Kitchen Appliances for the Modern Home Chef
FAQs
What is West Elm's return policy?
West Elm allows returns within 30 days for most items, with Quick Ship upholstery items needing to be returned within 7 days. Items that are monogrammed, made to order, or designated as final sale, along with Robin mattresses or foundations, are not eligible for returns. Registry items can be returned within 90 days from the event date or purchase date, whichever is earlier.
Does West Elm offer delivery services, and what are the costs?
Returns can be made in-store, via mail using a prepaid shipping label, or by calling customer service for large items. Shipping costs for returns may apply unless the item is defective or damaged. West Elm covers the shipping costs for returns.
Does West Elm you provide assembly services for furniture?
The information on assembly services as part of the return process isn't directly mentioned. However, defective or damaged merchandise can be returned beyond the 30-day window by contacting Customer Care, who may assist on a case-to-case basis, potentially involving furniture assembly or disassembly issues.
How can I check the status of my West Elm order or delivery?
For checking the status of an order or delivery, West Elm requires you to keep proof of purchase, which can be an original purchase paper or gift receipt, electronic receipt, order number, original packing slip with the order number, or a gift registry number. This proof will be necessary for any returns or inquiries about the order.
What should be considered when purchasing energy-efficient appliances?
Look for the Energy Star label, compare energy use among models, and consider long-term savings over initial price.
How do I ensure my new appliance fits in the designated space?
Measure the height, width, and depth of the space, and allow for ventilation or door swing space as needed.
Can smart appliances be integrated with all home automation systems?
Most smart appliances are compatible with popular home automation systems, but check compatibility with your specific system.
How much space is needed around laundry machines?
Allow a working area of 59 by 59 inches (150 by 150 cm) in front of laundry machines and ensure a distance of at least 20 inches (50 cm) from the floor for loading and unloading.
What considerations should be made for front-loading laundry machines?
Consider door swing and neighboring cupboards, ensuring additional space for passage when the machines' doors are open.