Second range that doesn’t work

I reviewed this range 2 months ago bc since it was installed in our brand new custom home the larger oven never worked. Display wouldn’t turn on. Nothing. It was installed in May. This week after constantly complaining we finally got a new range. Got a big scratch on our wood floor with it. Now… the 2 times I’ve used the larger oven after a little while it just turns off. Did it yesterday and today. This is absolutely insane to lay this much for a range and it’s garbage. This is 2 that don’t work completely. The customer service is probably the worst I’ve dealt with. They send some random guy with a sears company to attempt to figure out what’s wrong while he’s on the phone with GE I assume asking questions. Last guy had never even seen this range before and they were just guessing which parts to order to see if that fixed it. If I could give this negative stars for appliance and service I would.

Very Frustrating to Convert to LP

After a long wait (understandably with the new “covid” times) we were excited to get the 36” range. Then I had to convert to LP. No problem - a few orifice changes and a flip of the regulators (so I thought). Following the instruction to a “T” I spent my first first 5 minutes flipping the cooktop regulator and then the entire rest of the day looking for the oven regulator. Come to find out, the instruction diagram is for the 48” range and there is only one regulator on the 36”. Very frustrating - With how expensive these are, is it so hard to create a separate manual for each model??? On day 2 of the conversion, I had ease with most of the orifices, however the threading on the one burner was messed up so I had to go out and buy more tools to thread tap it clean. Then finally on my last orifice, I find that it is over tightened and when I went to use the 7mm wrench as instructed, it instantly stripped the soft brass orifice so bad that now I’m stuck trying to find a way to jerry-rig it off without damaging any of the burner. If it weren’t for the long wait on products right now due to Covid and the hole it burned in my pocket, I’d have thrown this thing in the river in my back yard. I am determined to get this last orifice off so that the conversion can be complete, and my wife and I can finally use it, but if your factory doesn't put attention to detail around the installation of the orifices then you should start selling some from the factory that are already LP ready.