delivered left with cabinet in box

Large 4 drawer file cabinet delivered but driver refused to unbox. Left with cabinet still in box. How do I unbox this ??

Bad quality, bad service

Purchased in-store to have shipped to my home. Customer service was unhelpful, but he did let borrow a computer to place the order. Cabinet was delivered in 6 days. 2nd drawer from bottom would not open (that drawer has the instructions glued inside). HON e-mail responded a few days later with the instruction manual. After leveling per instructions still didn't work. I discovered the left slide had a broken plastic part that kept the cabinet from unlocking. Customer service sent me 2 replacement left guides and instructions on how to replace the right guide. One left guide was broken exactly like the new one, I'm still searching online for instructions on how to replace the left guide. If I wanted to be a HON cabinet technician I'd move to China and work in the factory. I should have just bought some plastic bins for my files and stacked them up.

Sturdy File Cabinet

I am honestly not 100% if it is an actual HON brand, which is what I was looking for. There is no HON logo, and the HON interchangeable keys do not work with it, nor does this key work for our HON file cabinets. It is a nice sturdy file cabinet, but you can get that for less.

I spent much time searching for a high capacity, quality filing cabinet for our home office/business office. This one is perfect for my needs! I was excited to find this one! The color is a light gray/putty (not tan, as pictured). It is sturdy, high quality, and well built. The hanging file bars can be customized and moved to fit any sort of file...letter or legal. Very happy with this product. The first one was delivered with some damage on the front, but the 2nd one is perfect! It took some time to get since it was coming from the west coast to the east coast, but it was well worth the wait! Time to get organized now!

So far excellent. Set up was easy. It’s a Hon and I got light gray which didn’t look light gray in the pic. It’s a nice shade of light gray. It’s not heavy duty status but sturdy. All 4 drawers lock. It comes with two keys. I would buy it again!!!

A Better Quality File Cabinet

Overall, I'm pleased with this cabinet. However, it arrived with a scrap on the front of the cabinet and one of the doors has bow to it. I believe this is related to how the unit is packed for shipping.There are many exposed areas. They should provide additional protection for shipping. The drawers move smoothly and the unit is attractive and substantial. Would buy again. I would have given 5 Stars if not for the shipping damage.

Nice Cabinet but no hanging rails

Office Depot just delivered my new Lateral file cabinet. It is great condition but there are no rails to hang the files inside. I was on hold for 15 minutes while the Office Depot rep spoke to HON, the manufacturer. She then directed me to the HON website and told me I needed to fill out a contact submission to let HON to contact me. Not sure how long this will take, but in the meantime I cannot use the cabinet.

Not as pictured & different size

The cabinet received is not the size described. It is an inch shorter and not as deep. The top drawer comes out to make a shelf so there is a wide band under the first drawer. It is a newer style that does not match picture or size on website.

Sturdy and HEAVY

Ordered this for my modest home office and it is certainly constructed well. It is very heavy, though, so a bit of a challenge when it arrived before my helpers were here to move it inside! Check weight in spec’s to be ready - to clear that paperwork from shelves and counters like I will.

Broken lock

Ordered the Hon Brigade lateral file cabinet. Beautiful cabinet and sturdy but we couldn’t unlock it! We leveled it perfectly but it would not open. The key was the correct key for the lock. Called to return it and ordered another one only to find out later that there weren’t anymore in stock! We ended up keeping the first cabinet and my husband had to jimmy all the drawers open. Now we just don't lock it.

Incorrect Height in Product Specifications

I looked high and low for a lateral filing cabinet that was exactly 52" tall. The description of this unit states that it is 52" tall, however, it is actually a hair over 52 and 3/4 inches tall. The extra 3/4 of an inch makes a difference when you have a built in space that is only 52" tall.

More headache than its worth

We bought this filing cabinet because it matches all the other filing cabinets in our office and we were actually replacing one that ceased to function correctly. It was a bad idea. Honestly we first ordered it from a competitor. When it showed up it was severely dented on the top drawer, I refused it and sent it back. However, when I tried to reorder I was told that the manufacturer is actually discontinuing this series of filing cabinet.

Filing cabinet

We have purchased HON filing cabinets in the past and we needed one more but we didn't have enough space for the same size as we previously ordered. Fortunately they carried a size down that works perfectly for our space. Very grateful there are some size options. These are the best filing cabinets, built to last.

5 Stars

I had own another file cabinet which it cannot be compared to the Hon 600. It is sturdy and well worth the money. I strongly recommend this cabinet above all. The locks turn easily, the drawers glide smoothly, I am very well pleased with this purchase and happy because I did make the right choice on this model. You do not need to think twice on this cabinet.

The HON file cabinet is a leader in it’s market place, extremely well built, very heavy duty with plenty of place to file all my papers. I was able to replace three other stand alone cabinets with this one lateral cabinet. The height is perfect to fit in my storage area that has a slopping ceiling.

5 Stars

The HON file cabinet is a leader in it's market place, extremely well built, very heavy duty with plenty of place to file all my papers. I was able to replace three other stand alone cabinets with this one lateral cabinet. The height is perfect to fit in my storage area that has a slopping ceiling.

Excellent Product

This was a replacement file cabinet for my home office. The drawers of the previous one bowed and broke under pressure from my files and books. The HON 600 is sturdy, drawers open easily and open all the way out for viewing and access. Definitely worth the price.

Very good product

This is a quality product. That is well build and made to last. The file cabinet works very well, but it was delivered with a big dent in back. Due to the packaging the dent was not noticeable upon delivery. Fortunately it did not affect the function of the drawers. I have 5 other 4 drawer HON lateral files of both 42" and 30" wide, some are more than 10 years old and work the same as the first day I purchased them. This is certainly a 5 star product, but I gave it 4 stars due to dent.

Good Product

I have always trusted HON Office products. The last file cabinet I purchased for our office was a Staples brand. It cost less than a HON for a reason; difficult to adjust\level; the metal material is thinner; etc. So this time I did not think twice and purchased a HON. Great Product as always!

Perfect, but...

I would have given five stars but when they ship the item WITHOUT the hanging rails, it is somewhat--okay a lot--annoying. Having rid my office of the three various small cabinets in anticipation of its arrival, I now have stacks of files piled all around me on the floor and desk and have to work like this for yet another two weeks for the rails to arrive from the manufacturer. Not very good quality control. As for the filing cabinet itself, very nice sturdy construction as I knew it would be.