Packaging needs more care

This came haphazardly packed in a huge FedEx box. The pieces were not packed within any type of smaller packaging to keep them from moving around in transit. Several pieces were broken. Smaller pieces were shoved underneath the flaps of the box, and since they had broken in shipment, we almost missed finding them. Luckily they were not pieces that were completely necessary parts. My mom was able to wood glue the one part, but she should not have had to do so. Everything should have come together intact. I have been looking at this for over a year and am disappointed that since I was finally able to get it, there wasn’t more care taken to package and ship it and pieces were broken. I like the finished product, but not happy that pieces were broken.

+3 more

One of the better assemble it yourself kits.

I have knocked off one star as I had a few minor assembly problems and because of the casters. The instructions are clear and it is easy to assemble with one person but a second person can be helpful.