Great massage chair.

This replaced my old massage chair which I've had for over 20 years. Of course, this chair is leagues and bounds better than what I had. It's a very pretty chair, and it does something my wife does not, and that is a great foot massage. Most days, I'm on my feet. If you're like me, then this chair will definitely make you happy. I highly recommend.

Titan Massage Chair

For anyone with arthritis, this chair works wonders.

Good replacement chair

Chair fits comfortably at 6 ft 200lbs. Massage programs give various options for a great therapy experience. Voice control is a nice feature. Good Chair compared to previous Chair I had for 12 years.

Great massage

Bought this chair at the recommendation of a coworker and I love it. I've had lower back problems for so long and using it before bed and in the morning has almost completely relieved my pain. It seemed a little hard to set up at first but was actually easy. Love it!

Just ok

Massage functions are great. The leg heating is practically non-existent. Delivery was great and early. My biggest issue is that you have to turn off the main power behind the chair between usage otherwise it randomly speaks and turns on on its own which is a safety concern when it’s moving the foot base up and down un-instructed around kids and pets.

Good Chair - Pros and Cons

Purchased this as a gift for my mom, who is blind. The voice activated feature is nice but limited. The foot massage is AMAZING!. The lower back massage is too rough and we can't seem to find where this setting can be adjusted.

If Only......

The massage functions are great. The controls are not intuitive, the voice controller does not respond to my voice and the manual is very difficult to read and understand.

DO NOT RECOMMEND THIS PRODUCT AT ALL

I order the massage chair through Sam's Club online on late November 2023. After placing an order, I noticed the sale tax was calculated based on the original price in lieu of purchase price after saving. I immediately called customer service and got an explanation that the instant saving amount is credit back to Sam's Club as a credit, but the tax would be based on the original price, which was completely nonsense to me. Then, The original delivery date was Dec 05, 2023. On the morning of delivery date, I got a call from Sam indicating new delivery day is Dec 13, 2023. IF YOU KNOW YOU ARE LATE, CALL ME AHEAD OF TIME SO I DO NOT TAKE DAY OFF. When it was delivered, the service man just thrown 200 lb box inside the living room without opening for inspection. It was so rude delivery I ever had. When I called Sam's Customer Service, it even worse. I called twice, the first time, they let me waiting on the line for 40 min then just hung up. Second time, other CS sounded like everything was my fault and they did not have to open the box and she even indicated that if return because of unreasonable problem, they may not accept the return. BOTTOM LINE, THIS IS THE FIRST TIME I BOUGHT SOMETHING BIG FROM SAM CLUB AND IT ALSO THE LAST TIME. NOT BECAUSE THE PRODUCT ITSELF, BUT BECAUSE THE CUSTOMER SERVICE IS WORSE AND DISRESPECT THEIR CUSTOMER.

Shipping & customer service was terrible!

Shipping & customer service was terrible. After repeated calls and supposed escalation I demanded to speak to a supervisor. Finally after he checked the order I got an email from freight company. My massage chair was supposed to arrive 12/8. It finally got shipped on 12/8! Don't know if the chair is good or not! Sam's still hasn't updated the order status on their side.

So comfortable

I love it so much get massage every night so worth for my money and really comfortable , so easy to set up , and Highly recommend to buy this

Immediate Delivery

This arrived immediately and worked fine without any issues.

Great experience so far!

This has been good to my family. Very happy with our first chair.