Doesn't hold up

I love this couch, however, the ottoman isn't great. First, it completely sinks in the middle with usual use (resting feet) which causes the top to slide off to the side and just look bad. Second, it no longer matches the couch in color because the couch covers are washable and the ottoman cover is not. We haven't owned the couch long (less than a year) and will probably be replacing soon. I don't think we will replace it with this ottoman.

Disappointing

Looks great but it didn’t last long. As a lot of the reviews have said mine sunk in the middle maybe two days after I got it. Very disappointing.

Showroom verses living room

Bought because it was large and beautiful. Have had it right at a year in our den. This means it gets less than average use. It's still large but not so beautiful anymore. The back cushions are mishaped due to using the couch, and the bottom cushions are breaking down. For what we paid for it, we had hoped for years of use, unfortunately we are already talking about replacing it, because it's not comfortable anymore. It's hard to find quality products anymore, we had hoped we did with this one, but that is not the case.

Love this ottoman

This thing is sturdy! It's soft it's big and I absolutely love the color. It goes with our neutral tones. I absolutely recommend this. We ended up not getting all three pieces of the couch shows the Ottoman is a little bigger than the couch and if you got all three pieces.

Absolutely beautiful. So comfortable and

Absolutely beautiful. So comfortable and very large. Make sure you have enough space. We got for a family of 7 and works perfect.

I like it but…….

It’s not soft like the sectional at all! It also sounds like as if plastic bags is what it’s stuffed with. I don’t recall the one in the store making this noise not sure if I’ll keep it

Harrisburg Store - Ottoman has been sinking in the middle fr

This ottoman is the worst. It was made very cheaply. Upon delivery, it was sinking in the middle ( no support whatsoever on this extra large platform) I figured I had time to call and have it exchanged or fixed. Less than a year later, one of the support side is sinking in as well ( probably broken) as well. Bear in mind the kids have their living room and are not allowed in the adult living room and the ottoman was only used for legs support. The store can't do anything because I was a few days over a year when trying to have it fix/replace and the warranty purchased when buying does not cover it. The couch are also not well made unfortunately.

Don't do it!

Looks cute in the show room but has had a big indent in the middle as soon as it came into the living room. They replaced it once and same thing with the new one. Save yourself the money. Complete junk. NFM needs to stop selling cheap Ashley junk.

One of the most disappointing pieces of furniture ever

I've had this less than 6 months, hardly use and it looks like junk. No real support under the middle. Sags like it's been used for 5 years! Don't waste your money.

Doggie space 🠶

The oversized ottoman is amazing. We don’t even care that we don’t have any recliners in the house. Thank you for this incredible piece. Also our big dog loves it. She isn’t allowed on the couch. Lol

Merry Christmas to us!

Instead of buying each other gifts this year, we agreed to go all in on the most comfy, softest couch on the planet. We do not regret this decision and have found ourselves sleeping on the couch more than our own bed! The material is not your usually couch fabric, but instead something resembling plush. It is a heavenly couch.

Love the look and Coleman was awesom

It’s a beautiful collection… but my ottoman loudly squeaks when you rotate it, put your feet on and/or sit on it!!! It’s an embarrassing sound which I don’t believe it should be making for what we paid for it? Only had it right at 6 months so I’m not sure how long it’ll last.

Great ottoman for the price. Super comfortable.

Excellent ottoman made out of very pleasant material. It's fairly large and comfortable. Raymour and Flannigan delivery was really well scheduled and organized. Delivery crews are extremely pleasant and efficient. Family loves it!

Large but not in charge

This review is for both the Rawcliffe couch and oversized ottoman. Beautiful couch but did not last as expected. Ottoman sunk in the middle. The back cushions became easily misshapen by my chihuahua sitting on them. I cannot get them to go back to the original shape leaving them looking like a melted old pillow. I was excited when I bought this that I would be able to take off the pillow covers and wash them. That is not the case. The creepy brown stuffing that looks like hair inside isn’t encapsulated in anything and there isn’t a way to take it out without losing its shape. I’ve already had to place braces under the seat cushions to help with the sagging as well.

Not exactly what I expected

So this color matches the Alesandra sofa but it’s not the same fabric which I was told it was. It doesn’t have the chevron style. Not a big deal but figured I would point that out. Also super disappointed that it’s just a giant piece of hard foam for the top and not an actual cushion style. Makes it super firm.

Top notch furniture I will be lazy on for many years!

LOVE IT!! For 2 adults and 4 kids this furniture provides plenty of space for everyone and one of the most comfortable sectionals/couches I've ever sat on. Switch from leather reclining coach and love seats to this and I regret nothing. Our sales guy, Tuggle, was professional and patient with our shenanigans. Any future purchase will be ONLY with him.

Giant and beautiful ottoman.

This ottoman is giant! It’s so soft and makes for a great and easy way to really lounge on the sectional. Our Lab deemed it his favorite place to let while we lounge and there’s more than enough space for him. Since we ordered online, I was honestly surprised by just how big this ottoman is, but our family loves it and it was a good compromise rather than doing a sectional with a chaise one one side. Color is nice and neutral and quality is excellent. Looks great in our space. Would totally buy again.

Great, but super late!

Would highly recommend this product! Super comfortable and oversized just the way we love it! Would definitely give a 5 star, however we ordered this in November and just received it yesterday (May 7). With COVID and everything else going on in the world, we tried to be understanding but 6 months is a crazy wait and customer service never apologized once or offered any kind of rebate. Instead they just kept reminding us that we could cancel at anytime....

Amazing, great, comfy, soft. You will LOVE it!

This set checked 90% of my boxes. Just wish it had a pull-out bed option. Other than that, it is amazing. Hands down, my favorite couch. The ottoman technically doesn't have storage, but it does unzip when upside down. We have half of the small pillows stored under there since it has so many pillows. It would be great if this did have actual storage. There really isn't any reason it doesn't open under the pillow. With that said, still love it.

This set exceeded my expectations!

I am beyond thrilled with my purchase. The fabric feels like a soft, fuzzy blanket, and the variation in the colors and patterns is lovely. The bottom cushions are firm but comfortable, and the pillows (large back pillows and smaller throw pillows) are soft and cozy. This set looks very elegant and fills our large family room nicely. We are looking forward to many family movie nights on this sofa!