I had no problem ordering the chairs, they were just what I wanted with a fair price. However there was no way to track the order. I sent both an email and called the company about a delivery date and and was told by customer service on that Friday that they had not been shipped. So you can imagine my surprise when I got a call on Monday that there were four large boxes on my porch. And of course, it was the chairs.

Most uncomfortable chair!

Poorly made, horrible instructions and the chair sits so far back, its as if you are in a rocking chair. Poor back support. It was returned...but be sure to keep the box if you plan on taking it back to the store. I had it delivered and the box had been so mishandled it was open and several areas of the box had huge holes.

Great Value...Great Product

I had searched high and low to set up a training facility with decent chairs. I never thought it would be such a big deal....well when you start calculating the chair cost by 30, 40, 50 it becomes a HUGE deal. These chairs are solid and the price point is phenomenal, They are comfortable and strong. I'd hate to have an embarrassing moment for one of our students and I feel so confident that the Hercules Series chairs with hold up to anything.

Hercules Series 18.5''W Black Dot Patterned Fabric Church Ch

The chairs were described in every detail: dimensions, color, features, availability. We are pleased with the results! Delivery was speedy, the driver unloaded chairs inside the front doors. Assembly was smooth--no missing screws. The person assembling the chairs did express a concern that the marks where the holes needed to be drilled into the back cushion were difficult to see and determine. This is crucial since the back cushion gets screwed to the frame which is already pre-drilled. Overall, we're delighted with our purchase and our experience