Badly made

I purchased a similar item a couple of years ago. It was easy to assemble and looked great. I was very pleased. When I recently needed to refurbish my bathroom I ordered a similar Joseph Joseph Easy Store Toilet Butler. The first item received the components would not fit into the base. The exchanged item had a similar problem and also the toilet roll holder was split where the two parts were joined so wouldn't fit into the pole. The third exchange had all these problems - the polesbwould not fit into the plastic base and the toilet roll holder would not fit into the pole. Very poorly manufactured. Not what I expect of Joseph Joseph. I have applied for a refund. There are similar reviews in April 2024 and June 2024

Toilet butler Joseph joseph

Disappointed, this is a pricey item and an excellent brand but this isn't of their usual standard.

Stylish and practical, but let down by component sizes

This seemed an ideal loo roll holder with a platform to rest a phone on. It looks stylish. But the plastic components which are supposed to fit into steel tubes are just slightly too big. There was no way I could properly assemble the main pole without breaking the plastic so I have left it not quite pushed in.

I did end up returning this item to Wayfair because it took so long to receive. So I ordered the exact same item on another website. Which I got in two days. However, I thought a review may be helpful. I believe this unit comes in handy when you're unable to attach a toilet paper holder to the left or right of the toilet bowl. In my case both the cabinet and the wall are too far back so the person would have to reach over to grab some paper. With this beautiful unit you can place it in the exact spot you need it. Plus, it holds a cell phone on the very top portion, or any other item. And right underneath that metal holder is a little storage compartment. Maybe to put feminine hygiene products or flushable wipes. It's very genius, and I received a ton of compliments on it. I passed along the product information to a few people already.

Feels a bit cheap

This is well thought out, love the wee space for any items you wish and the wee tray for laying suff on.

Purchased as an upgrade to

Purchased as an upgrade to our old holder

A brilliant product which is

A brilliant product which is slimline but very functional. The holder takes double size toilet rolls and I love the shelf at the top. It is excellent quality and not bulky, it fits the space perfectly between the toilet and a tall bathroom cupboard.

Perfect for the bathroom. No

Perfect for the bathroom. No mess. Looks perfect. Love the little draw and shelf. Would highly recommend.

Toilet joy

The toilet paper holder was a thorn in our side, because getting something to our liking turned out to be difficult. It fits perfectly in the place where we needed it, the bowl is very shallow indeed, but we don't mind, we use it more from above, as a storage. The stand is not 100% immovable, but this can be attributed to the curved tiles rather than the stand. Otherwise, it keeps clean well.

Bathroom update purchase

Great holder simplicity features clean looking , does the both jobs required in one as holds and stores toilet roll aswell . I didn't want wall mounted holder on wall . Easy assembly with useful tray for a pack wipes .A little on expensive side however very worth it and matches all my other Joseph Joseph bathroom accessories.

Absolutely perfect for the Wet

Absolutely perfect for the Wet Room in disability Bathroom that had no surrounding area for a toilet roll holder.

Sleek, Versatile, and Stylish

The Joseph Joseph Toilet Paper Holder is sturdy, stylish, and sleek. I love the unique added top that opens and rotates. Personally I wouldn't use it for my mobile phone, but rather for anti bacterial toilet wipes. The holder is versatile and doesn't take up much space. It's great value for money.

An essential addition to bathroom/ cloakroom

This toilet roll storage holder is excellent and is fit for purpose. Tactile - touch. This product is an essential addition for any bathroom or cloakroom.

Incomplete tool and non-existent customer service.

Arrived incomplete. Nut and plastic missing from inside longer pole. Wrote to ask for replacement nut or pole as bolt held in place now by sticky tape. &A long wait for a reply. Eventually asked for photos (photos of inside a dark pole?) i do not have a powerful enough camera.

Lovely product

Really love this toilet roll stand, having limited mobility it’s ideal as I don’t have to twist to reach if fixed to a wall. Its sleek design is easy to wipe down and clean. Having the spare paper roll holder combined avoids having additional holders. Slightly more costly than other brands, however worth the extra for quality. Top opening and tray is handy for storing small items.

All design over function

This product was a real let down and I almost returned it. The packing inside the carton was appalling and seemed to mostly rely on extensive messy lengths of sellotape. The assembly was OK except that the allen key was not a good fit for the bolt and kept slipping and burring the angles. The whole thing is very flimsy and does not sit securely on the ground. The design of the hidden shelf is stupid in that it is impossible to clean and it is also impossible to open with one hand without pulling the whole thing over. It's a nice idea but needs to use much sturdier materials and modifying the design to be easier to use.

Exactly what I needed.

I bought this for 3 reasons:

NICE PRODUCT

Sturdy, useful and nice to look at. The only gripe I have is that there was slight damage (3 small dark areas) on the top toilet paper holder, luckily this part of the holder is facing the wall so cannot be seen. It always surprises me that such expensive items can pass inspection in such a condition. You would expect such 'upmarket' , expensive goods to come in pristine condition. However, I'm pleased with the purchase as it fulfils its roll perfectly.

So handy if there is no wall next to the loo!

Joseph Joseph have, once again come up with a solution to a problem. After a bathroom rework I realised that moving the toilet to the middle of a wall meant there was nowhere to put a toilet roll holder. So we have this! It's good quality, sturdy and love the fact that it stores extra rolls too. The shelf on top is very handy for the other half who just has to take his phone to the loo with him! All in all, it's a nice product and it matches all the other JJ stuff in my bathroom

Useful, sturdy and great product!

I am really pleased with this purchase and do recommend it. I bought it for our one family bathroom and will be buying another for the downstairs loo. It was easy to put together, initially I stumbled as another reviewer mentioned that the poles wouldn't fit in but the simple solution was to turn them the other way around! For the curious as to what the top part is used for, we keep fine-to-flush wipes on the top shelf and sanitary products in the pull out compartment. This has been great to have such items within easy reach without having to turn or reach far to retrieve. The roll stopper means the toilet paper roll does not keep rolling which is great with kids, and the stand holds 3 more spare rolls. Once put together with the screws in the bottom it's solid and sturdy. I was initially concerned it would look too "plastic" and stand out but it doesn't at all and has been a surprisingly great purchase.