The quality of the rug is dependant on the packaging if you want my true opinion. As with this rug and the smaller area rug which I order for the door area came with all 4 corners frayed. I do believe this was due to the packaging. They were bound too tightly perhaps and the cardboard on both ends led to the damage. In any event, I must not be the only customer to have encountered this problem. I do hope this issue can be resolved quickly as the rug is very pretty and goes well in the decor of my home.